AAA Business Hours
AAA is one of the leading car services offering emergency roadside service, as well as discounts on travel and car insurance. If you need assistance with products or if you need to voice concerns relating to service, you can contact the customer service department [+] by phone, email, traditional mail or through social media. You can also reach out to your local agent during regular business hours.
AAA Regular Business Hours
- Weekdays: The majority of the locations are open Monday through Friday 8:30am to 5pm, local time. Contact your local office for specific hours of operation, considering the office hours vary by location.
- Weekends: Typically, the offices are closed on the weekends. You can contact your local office for specific hours of operation. The hours vary by location.
AAA Holiday Hours
You will notice that the offices will adjust hours or close on the holidays. Contact your local office or the customer service department for specific holiday hours. The observed holidays include:
- Columbus Day
- Memorial Day
- Independence Day
- President’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
- New Year’s Day
- Thanksgiving Day
AAA Special Event Hours
Several of the local offices host special events. You will need to reach out to the customer service department for specific details and hours of the special event.
Contacting AAA to Verify Business Hours
- Phone Number: You can contact the customer service department by calling 1–800-477-4222 or you can reach out to the customer service department by calling the corporate headquarters at 1-704-569-3600. The customer service department is open Monday through Friday 8:30am to 5pm, EST.
- Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. The customer service department will reply to your concerns within 48 hours. In the event you do not receive a response, you will need to reach out to the customer service department by phone or visit your local office
- Mail: You can contact the customer service department by sending correspondence to the corporate headquarters here: AAA 6600 AAA Dr. Charlotte, NC 28212. You can also contact the customer service department at your local office by using the office locator tool [+].
- Social Media: You can reach out to the customer service department through social media. You can post general comments, concerns and ask questions on Facebook [+] and Twitter [+]. The customer service department will not address account specific information. You will notice that the customer service department will reply to your concerns within 24 hours.