Banfield Business Hours

Banfield is an animal hospital located throughout the United States. If you need assistance with service, you can contact the customer service department ^[+] by phone, email, traditional mail or through social media. You can also contact the customer service department at your local hospital during regular business hours.

Banfield Regular Business Hours

• Weekdays: The majority of the hospitals are open Monday through Friday 7am to 7pm, local time. You will need to contact the customer service department or your local hospital for specific hours of operation, considering the hours vary by location.
• Weekends: The majority of the hospitals are open Saturday 7am to 7pm and Sunday 8am to 5pm, local time. Contact your local office or the customer service department for specific hours of operation. The hospital hours vary by location.

Banfield Holiday Hours

The majority of the locations will adjust hours or close on the holidays. You will need to contact the customer service department or your local office for specific holiday hours. The observed holidays include:

• Christmas Eve
• Christmas Day
• New Year’s Eve
• Independence Day
• Labor Day
• Memorial Day
• New Year’s Day
• Thanksgiving Day

Banfield Special Event Hours

Several of the local hospitals host special events. For details relating to special events, you will need to contact the customer service department or your local office.

Contacting Banfield to Verify Business Hours

• Phone Number: You can contact the customer service department by calling 1-866-894-9727 or you can contact the customer hospital experience department by calling 1-877-500-2288. You can also reach out to your local hospital during regular business hours. The customer service department is open Monday through Friday 8am to 5pm, PST.
• Email Contact: When you send an email to the customer service department, you will need to use the customer feedback form ^[+]. You will receive an email from the customer service department within 48 hours.
• Mail: You can contact the customer service department by sending correspondence to the corporate headquarters here: Banfield Pet Hospital 8000 NE Tillamook P.O. Box 13998 Portland, OR 97213-0998. You can also use the hospital locator tool ^[+] to reach out to the customer service department at your local office. After sending messages to the customer service department, you will receive a response within five (5) business days.
• Social Media: You can contact the customer service department through social media. Customers have the opportunity to post general concerns, comments and ask questions on Facebook ^[+], Twitter ^[+], YouTube ^[+] and Instagram ^[+]. The customer service department will reply to your concerns within 24 hours.