Benihana Business Hours
Benihana is an upscale Japanese steakhouse. The company operates restaurants throughout the United States. If you need assistance with products or if you need to voice concerns relating to in-restaurant service, you can contact the customer service department [+] by phone, email, traditional mail or through social media. You can also reach out to the customer service department at your local restaurant during regular business hours.
Benihana Regular Business Hours
- Weekdays: The majority of the stores are open Monday through Thursday 11:30am to 9:30pm and Friday 11:30am to 10:30pm, local time. You will need to contact the customer service department for specific hours of operation. The store hours will vary by location.
- Weekends: The store hours will vary based upon the location. The stores are open Saturday noon to 10:30pm and Sunday 1pm to 9pm, local time.
Benihana Holiday Hours
The stores will adjust hours or close for the holidays. You will need to contact the customer service department for specific holiday hours. You can also contact your local store for holiday hours. The observed holidays include:
- Christmas Eve
- Christmas Day
- New Year’s Eve
- New Year’s Day
- Thanksgiving Day
Benihana Special Event Hours
Several of the stores host special events [+]. For additional details relating to the special event, you will need to contact your local store or contact the customer service department.
Contacting Benihana to Verify Business Hours
- Phone Number: Customers can connect with the customer service department by calling 1-800-327-3369. The customer service department is open Monday through Friday 8am to 5pm, CST. You can also contact the customer service department at your local store during regular business hours.
- Email Contact: Customers wanting to send the customer service department an email, will need to use the customer feedback form [+]. The customer service team will reply to your concerns within 48 hours.
- Mail: You can send correspondence to the customer service department at the corporate headquarters here: Benihana Inc. ATTN: Marketing Department 21500 Biscayne Blvd. Suite 900 Aventura, FL 33180. You can also use the store locator tool [+] and reach out to the customer service department at your local restaurant. The customer service department will reply to your concerns within five (5) business days.
- Social Media: Customers can connect with the customer service department through social media. Customers can post general concerns, comments and questions on Facebook [+], [+], Google+ [+], YouTube [+], Instagram [+] and Pinterest [+]. After posting your messages, the customer service department will reply to your concerns within 24 hours.