Brookshire Brothers Business Hours

Brookshire Brothers is a family-owned and operated grocery store. The company operates stores throughout the United States. If you need assistance with products or want to voice concerns relating to in-store service, you can contact the customer service department ^[+] by phone, email, traditional mail or through social media. You can also contact the customer service department at your local store during regular business hours.

Brookshire Brothers Regular Business Hours

• Weekdays: The majority of the stores are open Monday through Friday 5am to midnight, local time. Contact your local store or the customer service department for hours of operation. The store hours vary by location.
• Weekends: The majority of the stores are open Saturday 5am to 1am and Sunday 5am to midnight, local time. Contact your local store or the customer service department for specific hours of operation, considering the hours vary by location.

Brookshire Brothers Holiday Hours

The stores will adjust hours or close on the holidays. Customers can contact the customer service department or your local store for specific holiday hours. The observed holidays include:

• New Year’s Day
• Thanksgiving
• Christmas Eve
• Christmas Day
• New Year’s Eve

Brookshire Brothers Special Event Hours

You will notice that several of the local stores host special events. You will need to contact the customer service department or your local store for specific hours during the event.

Contacting Brookshire Brothers to Verify Business Hours

• Phone Number: You can contact the customer service department by calling 1-888-937-3776. The customer service department is open Monday through Friday 9am to 5pm, CST. You can also contact the customer service department at your local store during regular business hours.
• Email Contact: When you send the customer service department an email, you will need to use the customer feedback form ^[+]. The customer service department will reply to your concerns within 48 hours.
• Mail: You can send correspondence to the corporate headquarters here: Brookshire Brothers Attn: Customer Service P.O. Box 1411 Tyler, TX 75710 or Brookshire Brothers Attn: Customer Service 1201 Ellen Trout Dr. Ste. 287 Lufkin, TX 75904. You can also send messages to your local store by using the store locator tool ^[+]. The customer service department attempts to reply to your concerns within five (5) business days.
• Social Media: You can contact the customer service department through social media. Customers have the opportunity to post general questions, comments and concerns on Facebook ^[+], Twitter ^[+], YouTube ^[+] and Instagram ^[+]. After posting your messages, the customer service department will reply within 24 hours. The customer service department will not address store specific concerns.