Cache Hours

Cache Business Hours

Cache is a place where women are treated more like friends than customers. The company specializes in high end apparel and off-the-rack fashion, similar to celebrities. If you need assistance with products or service, you can connect by Live chat [+], through social media, by phone or email. You can also contact your local store during regular business hours.

Cache Regular Business Hours

  • Weekdays: The store hours vary by location. Typically, the stores are open Monday through Friday 10am to 9pm, local time. In the event a holiday falls on a weekday or weekend, the store hours will change. You can use the store locator tool [+] to find the specific hours of operation for your local store.
  • Weekends: The stores are open Saturday 10am to 9pm and Sunday noon to 6pm, local time.

Cache Holiday Hours

The stores operate on different hours during the holidays. The observed holidays include:

  • New Year’s Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

Cache Special Event Hours

Several of the stores host special events. You will need to connect with the customer service department at your local store for additional details relating to the event.

Contacting Cache to Verify Business Hours

  • Phone Number: You can connect with the customer service department by calling the hotline at 1-800-788-2224. The customer service department is open 24 hours a day, 7 days a week.
  • Email Contact: If you want to send the customer service department an email, you will need to use the customer feedback form [+]. After send the customer service department an email, you will receive an automated message stating a live agent will reply to your concerns within 48 hours.
  • Mail: Customers can send correspondence to the corporate headquarters here: Cache 256 West 38th St. New York, NY 10018.
  • Social Media: You can connect with the customer service department through social media. Customers can post questions and concerns on Facebook [+], Twitter [+], YouTube [+], Instagram [+], Pinterest [+] and Google+ [+]. The customer service department will reply to your concerns within 24 hours.

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