Candlewood Suites Hours

Candlewood Suites Business Hours

Candlewood Suites is an extended stay hotel chain operated by International Hotel Group. The hotels are located throughout the United States as well as several countries overseas. If you need assistance with service, contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact the customer service department at your local hotel during regular business hours.

Candlewood Suites Regular Business Hours

  • Weekdays: The hotels are open 24 hours a day, Monday through Friday. Contact your local hotel for specific hours of operation.
  • Weekends: The hotels are open 24 hours a day, Saturday and Sunday. Contact your local hotel for specific hours of operation.

Candlewood Suites Holiday Hours

The majority of the hotels are open during the holidays. Contact your local hotel or the customer service department for specific holiday hours.

Candlewood Suites Special Event Hours

You will notice that several of the local hotels will host special events. You will need to contact the customer service department or your local hotel for specific details relating to the special event.

Contacting Candlewood Suites to Verify Business Hours

  • Phone Number: You can contact the customer service department by calling the customer service hotline at 1-877-320-8463. You can also contact the customer service department at your local hotel during regular business hours. The customer service department is open 24 hours a day, 7 days a week.
  • Email Contact: When you contact the customer service department by email, you will need to use the customer feedback form [+]. You will receive an automated message stating a live agent will reply to your concerns within 48 hours.
  • Mail: You can contact the customer service department by sending correspondence to the corporate headquarters here: IHGUS Attn: Candlewood Suites P.O. Box 30321Salt Lake City, UT 84130. Customers can also contact the customer service department at your local hotel by using the hotel locator tool [+]. The customer service department will replay to your concerns within five (5) business days.
  • Social Media: You can contact the customer service department through social media. You will notice that the customer service department will reply to your concerns, comments and questions posted on Facebook [+], Twitter [+] and Pinterest [+] within 24 hours. The customer service department will not address hotel specific concerns on social media.

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