Carter’s Business Hours

Carter’s is an apparel company specializing in clothing for children. The company operates an online store as well as locations across the United States and Canada. If you need assistance with products or want to discuss service, you will need to connect with the customer service department ^[+] by Live Chat ^[+], phone, email, traditional mail or through social media. Customers can also contact your local store ^[+] during regular business hours.

Carter’s Regular Business Hours

• Weekdays: The majority of the stores are open Monday through Friday 9am to 8pm, local time. The store hours will vary by location. You may notice adjusted hours around holidays.
• Weekends: The store hours will vary by location. The majority of the stores are open Saturday 9am to 8pm and Sunday noon to 6pm, local time. You will need to contact the customer service department or your local store for specific hours of operation.

Carter’s Holiday Hours

The stores will adjust hours of operation during the holiday season. The observed holidays include:

• New Year’s Day
• Thanksgiving
• Christmas Eve
• Christmas Day
• New Year’s Eve

Carter’s Special Event Hours

Carter’s maintains its commitment to the community by hosting and sponsoring several special events ^[+]. You can contact your local store or the customer service department for additional details relating to the event.

Contacting Carter’s to Verify Business Hours

• Phone Number: You can connect with the customer service department by calling 1-888-782-9548. If you need ordering assistance, you will need to call 1-877-333-0117. The customer service department is open Monday through Friday 8am to 4pm, CST. You can also contact your local store during regular business hours.
• Email Contact: Customers wanting to send the customer service department an email will need to use the customer feedback form ^[+]. The customer service department will attempt to reply to your concerns within 48 hours.
• Mail: You can send your correspondence to the corporate headquarters here: Carter’s, Inc. The Proscenium Suite 900. Atlanta, GA 30309. The customer service team will reply to your concerns within five (5) business days.
• Social Media: You can connect with the customer service department through social media. The customer service team will reply to general concerns on Facebook ^[+], Pinterest ^[+], Twitter ^[+], YouTube ^[+] and Instagram ^[+] within 24 hours.