City Market Hours

City Market Business Hours

City Market is a regional grocery store, serving the needs of customers throughout the United States. If you need assistance with products or want to voice concerns relating to in-store service, you can contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact the customer service department at your local store during regular business hours.

City Market Regular Business Hours

  • Weekdays: The majority of the stores are open 24 hours a day, Monday through Friday. Contact your local store for or the customer service department for specific hours of operation. The store hours vary by location.
  • Weekends: The store hours vary by location. Contact your local store or the customer service department for specific hours of operation. The majority of the stores are open 24 hours a day, Saturday and Sunday.

City Market Holiday Hours

The stores will adjust hours of operation or close for the holidays. Contact your local store or the customer service department for specific holiday hours. The holidays observed include:

  • New Year’s Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

City Market Special Event Hours

The stores host several special events [+] throughout the year. The company also hosts local events. If you need information relating to the special event, you will need to contact the customer service department or your local store.

Contacting City Market to Verify Business Hours

  • Phone Number: You can contact the customer service department by calling 1-866-221-4141. You can also contact your local store during regular business hours. The customer service department is open Monday through Friday 8am to midnight, EST.
  • Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. After sending your message, you will immediately receive an automated message stating a live agent will reply to your concerns within 48 hours.
  • Mail: You can contact the customer service department by sending correspondence to the corporate headquarters here: City Market c/o Kroger 1014 Vine St. Cincinnati, OH 45202. You can also send messages to the customer service department at your local store. The customer service department will reply to your concerns within five (5) business days.
  • Social Media: You can connect with the customer service department through social media. Customers can post messages on Facebook [+], Twitter [+], YouTube [+] and Pinterest [+]. The customer service department will reply to your concerns within 24 hours.

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