Google+ Comcast Hours | Opening, Closing & Holiday Hours
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Comcast Hours

Comcast Business Hours

Comcast is one of the largest providers of home phone service, Internet service as well as cable service. The company currently provides service to millions of customers across the United States. If you need to reach out to the customer service department, you can do so by email, traditional mail, by phone or through social media.

Comcast Regular Business Hours

  • Weekdays: The hours of operation are based upon the location of the Comcast retail store. Typically, the customer service department is open Monday through Friday 8:30am to 7pm, local time. In the event a holiday falls on a weekday, the customer service department is closed for the day. You may notice the hours are adjusted the day prior to and the day after the holiday. The technical support team is available 24 hours a day, except holidays.
  • Weekends: The customer service department is open on Saturday 10am to 6pm, local time. The customer service department is closed on Sunday. The technical support team is available 24 hours a day, except holidays.

Comcast Holiday Hours

Comcast is closed o major holidays. The major holidays observed include:

  • Thanksgiving
  • Christmas
  • New Year’s Day
  • Martin Luther King Jr’s Birthday
  • George Washington’s Birthday
  • Memorial Day
  • The Fourth of July
  • Labor Day
  • Columbus Day

Veteran’s DayAt times, the customer service department may adjust hours of operation prior to and after a holiday.

Comcast Special Event Hours

The website does not offer information relating to special events. You may need to contact the customer service department for additional information relating to hours of operation in relation to special events.

Contacting Comcast to Verify Business Hours

  • Phone Number: You have the opportunity to reach out to the customer service department at 1-800-266-2278 or the corporate headquarters at 1-215-286-1700 during regular business hours. You can use the customer service hotline to reach the technical support department after hours.
  • Email Contact: Customers can reach out to the customer service department by email [+]or the customer feedback form [+]on the website. When sending a message, you will receive a response if you send your message during regular business hours. In the event the customer service department receives your message after hours, a customer care agent will reply the following business day.
  • Mail: Send you correspondence to the customer service department here: Comcast Corporate Headquarters One Comcast Center Philadelphia, PA 19103
  • Social Media: Customers can connect with the customer service department on the Google+ [+]page, the YouTube [+]page, the Facebook [+]page or the Twitter [+]page. If you post a message during regular business hours, a customer care agent will reply within 12 hours.
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Rating: 2.6/5 (45 votes cast)
Comcast Hours, 2.6 out of 5 based on 45 ratings

36 Comment(s) on Comcast Hours

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  2. L. Bow,am says:

    Comcast has the worst customer service ever! The new commercials will not win back anyone’s confidence since currently while running these commercials you continue to “screw” you current customers. Switching to the dish…….

    • Lynn Barker says:

      Just left Dish. It doesn’t get any worse than they are.

      • Ricky says:

        Comcast goes up every month after the 6 month bill or however long your contract is, I don’t like it at all I only like the Internet service but they put you in a “so called plan” my bill is 140 & I only use the internet for my game system …. way too high for 1 box and bundle Plan

  3. Linda Pausz says:

    I am so disappointed with comcast we pay so much money and can’t watch the tv because it jumps around and the phone don’t work half the and the internet .

  4. James Hamilton (9046278058) says:

    I have been trying to contact comcast for the last few days to cancel a trial upgrade of $99.00 for 30 days for our tv and internet. My wife has called on two occasions to cancel this subscription, only to be told she is unable to do so as her name is not on the account! which i hasten to add did not seem to be a problem when we set it up! she was told I would have to contact you myself to do this but as i work 6 days a week until 10pm at night is problem, which my wife informed you of, only to be told this is no problem as you are available 24/7! this seems to be also untrue as when i tried to call you last night the office was closed!!! and also closed today! because of a “holiday”!We are now in the unfortunate position of wanting to end our free subscription, but unable to do so as there is no one to contact! I would greatly appreciate your help in this situation as we do NOT want to be charged for this “free trial” due to the fact we were unable to contact you.

  5. esl_corp@cable.comcast.com says:

    To whom it may concern,
    I would like to know the hours you are open to drop something off at your Hammond, IN office on 169th St. Please let me know. My name is Lynn Rix

  6. Jason Suthard says:

    your recording that says you are not open does not say WHEN you are open.

  7. alex says:

    What about black friday

  8. Jeff says:

    THE WORST CUSTOMER SERVICE EVER! I WAS LIED TO FOR HOURS OVER TWO DAYS ON A PROBLEM THAT COMCAST CAUSED!! ” SUSAN” FROM MEXICO CITY SUPPOSABLY THE SUPERVISOR OF SUPERVISORS IS A FLAT OUT LIAR AND I CALLED HER OUT ON HER LIE SHE WAS QUICK TO TRY AND HANG UP WITH ME BUT I WOULD NOT LET HER OF THE HOOK I STILL HAD QUESTIONS FOR HER BUT SHE REFUSED TO ANSWER ME!!
    COMCAST DOES NOT CARE ABOUT THERE CUSTOMERS THEY JUST WANT YOUR MONEY AND FOR YOU TO OBAY!! ITS A MONOPOLY DONT USE THERE SERVICE IF NECESSARY!!!! JEFF FROM WA…

  9. Brenda rozek says:

    What are the hours of the comcast in laurel ms.

  10. Brenda rozek says:

    Hours on christmas eve

  11. Rhoda Cuerdo-Ratto says:

    All I can say is that Xfinity is one of (if not THE MOST) shisterey businesses I’ve encountered in a very long time. These representatives are nothing but liars and crooks!! They’ll say anything they think you want to hear…present you with these “deals” and just about give you a coronary when you receive the bill!!!! It’s trrue, all they want is your money. All they’ll do is steal from you and when you attempt to call them on it, there’s absolutely nothing you can do! Swindle you for commission!! Why stick with them and their false promises???!! If you’re thinking about going with xfinity comcast…DON’T!!! Unless, of course, you have hard earned money you don’t mind STOLEN!!!

  12. Sandra P. Coombs says:

    I’m surprised that Comcast gets so much negative customer service comments. Comcast need to make their services more satisfactory to their customers.

  13. Anon says:

    All of y’all are saying this internet company sucks than witch is the best

  14. Bill says:

    When does the store close on Saturdays on Oxford Valley Rd in Langhorne Pa

  15. shelly clay says:

    This cable company should be put out of business. No customer service skill. And when you call you can wait up to an 1hr for a non speaking american to drop on and to try to get you to understand what each other is saying…lol which is what has me out rate…I get home from work to no signal for the sec. Time with this being My first mo. Of service. I need Verizon. Why dont you service my new neighborhood..WHY oh WHY??? Next time I move It will have to be where Verizon Is servicing.. Die Comcast !! I had a better signal with a conveter box… Still on hold good nite

  16. comcast is a consumer bully says:

    All I want is to get in touch with customer service to cancel this horrible service. I have been living in Chicago, Illinois for over 3 months and I an still be charged for my Texas account. And then I constantly receive past due notices. I have been calling comcast for over 2 months non stop and the calls are constantly dropped. This is ridiculous how comcast treats their customers. Comcast has a monopoly with my apartment complex so they don’t care if we suffer.

    M. Bryant

  17. amere Harville and tia davis says:

    Want new service but I believe a mistake was made n entering ss# because I never had service and shouldn’t have a deposit.

  18. steph says:

    I have never experienced such bad customer service in my life. You switch and that is not better either. I really think all these cable companies are out to get your money and they will tell you anything to achieve those ends and after they have you as a customer, Watch out!!! Absolutely horrible

  19. msmonieiam says:

    Comcast is aweful. I got the bundle for 119 but my bill is always 150 – 170 a month. I called to see why and the rep just kept telling me he could offer me a bundle for 109 but the kidding part it my bill would be the same. No help at all and by the end of my call still hadn’t answered me to why if I have the bundle to I see a hi speed internet charge? Worst worst customer service ever. If I had other options I would most certainly switch…

  20. Dr. Feelbad says:

    I have been waiting for three weeks to get cable. Still no cable. I had a service tech, he said he came but the dogs didn’t bark. Says he is not gonna come back or wait but we wait in line and on the phone for hours. I hate them.

  21. Alex says:

    I think Comcast should get 5 STARS for the most lies they tell their customers. 4 times they told us we will get $20 inconvenience fee for interrupted services. We never got it.Boxes break down once a month. When you go to exchange them and ask why this break down so consistent. The only answer is refurbished. Without any further interest. I hope that all of Comcast employees go to the same restaurant that operates on the same principles that they follow. What a big farce.

    • schalk says:

      I agree. When i picked up my new boxes they told me i didnt have to wait in line in order to get a receipt when i came back to turn in the old boxes, without a receipt they will continue to charge for the old old boxes. I went there today and was told i had to signn in and wait, 15 people ahead of me means 2 hrs. Then sbe told me i could go down the street to ups store and turn it in there and they would give me a receipt. I said please admit to me that this is one of the stupidest things you ever heard…she agreed and i left. Still have the boxes. Yes there is no customer service with Comcast xfiniy or whatever they want to call themselves. Stealers and liars all the way around.

  22. Cindy Jones says:

    Customer service…Ha! When you can get assistance maybe. They have had to come to my house every year for the past 10 years. Once they come they have to come several times! Of course, they continue to charge full price. I would like to star in one of their service friendly commercials!

  23. Rimma says:

    Let’s get Comcast out of business. Start spreading the word that they are horrible!!! That’s the only way to get the attention of the higher ups. Their customer service sucks. Their installers never show up. I can go on and on and it’s about a business account no less. I’m so done with them.

  24. many says:

    Comcast sucks big time loyal customer for 4 years and charge me for tech service.

  25. Dwight says:

    I dont want to even get into the why I hate Comcast , just believe me when I tell you “THEY SUCK” , stay FAR AWAY from this company if you have the option to do so… I would have never in my life gave them my money for service I have to keep calling to complain about. A customer since September and Im running for the hills from them. Im ready to go back to the damn stone age , so I could hit them with it

  26. Howard J says:

    Comcast has the worse customer service in world I can’t understand the none English reps they got please help the consumers.

  27. VERNA Snedacar says:

    Lets boy cot them

  28. d says:

    Comcast sucks how can I cut my cable off for not pay u a month in advance. My bill was 400 because they added on all kind of charges gotta be a better way.

  29. Joanne says:

    I am wanting to change my service to another provider for real they are to expensive and you can not get any free tech help not even on phone they will not help set up my fax and printer to be the least problem I got to set up their equipment

  30. Cara M says:

    5 days without phone, Internet or cable TV. I have spoke to someone every day. On Friday a supervisor was going to make sure my ticket was expedited and assured me someone would be out Sat. I called Sat to confirm. First call – the rep confirmed that. 2nd call, the rep & supervisor said they didn’t know when dispatch could expedite. Today is Sunday (5 days out of all services) and they still haven’t been able to confirm anything sooner than July 16 which is 4 more days. This is inexcusable awful service. ATT Uverse is now scheduled for Wednesday. If Comcast can’t get here in less than 9 days they will never have my business again.

  31. C slaveski says:

    I have contacted Compass on wed.& again on Thurs. We had a lengthy conversation with person but to no avail.We were not able to get reconnected. So the very best they can do is come on Tues. to see what they can do.
    Now I am not happy about this. I tried to explain that we are senior citizens and also my husband is pretty much house bound and Uses the TV for entertainment. We have to wait 1week for customer service. We are looking into alternative plans

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