DirecTV Business Hours
DirecTV is a television and Internet service, typically seen as an alternative to traditional cable companies. Customers purchasing the service are required to sign a minimum of a one-year contract, as well as pay additional charges and fees for extra channels and equipment. DirecTV wants to remain connected to you and provide exceptional customer service. You can reach the customer department [+]by email, traditional mail, through social media and by phone.
DirecTV Regular Business Hours
- Weekdays: The customer service department is open 8am to 1am, EST. The technical support department is open 24 hours a day.
- Weekends: The customer service department is open Saturday and Sunday 8am to 1am, EST. You have the opportunity to contact the technical support department 24 hours a day.
DirecTV Holiday Hours
DirecTV is closed on major holidays. The company classifies the following days as major holidays:
- New Year’s Day
- Martin Luther King Jr’s Birthday
- George Washington’s Birthday
- Memorial Day
- The Fourth of July
- Labor Day
- Columbus Day
- Veteran’s Day
Although the customer service department is closed for major holidays, you still have the opportunity to send emails to the customer service department. The customer service team will respond to your email the following business day.
DirecTV Special Event Hours
DirecTV does not list information relating to special events. We reached out to the customer service department and the agent explained special events. The agent stated the company posts information for an event and removes the information at the end of the event.
Contacting DirecTV to Verify Business Hours
- Phone Number: You can call the customer service department at 1-800-531-5000, TTY at 1-800-779-4388 and the online orders department at 1-888-777-2454.
- Email Contact: You can send an email [+]to the customer service department 24/7. The customer service department will respond to your questions or concerns during regular business hours.
- Mail: Customers have the opportunity to send correspondence to the corporate headquarters here: DIRECTV Customer Service P.O. Box 6550 Greenwood Village, CO 80155-6550
- Social Media: Customers can reach out to the customer service department through social media. Even though several of the departments are open, 24/7, you will need to reach out to the customer service team on the main Twitter page [+], the support Twitter page [+], the YouTube page [+]Google+ [+]or the Facebook page [+]during regular business hours.