Embassy Suites Business Hours

Embassy Suites is a line of hotels operated by Hilton. The hotels are located throughout the world. If you need assistance with service, contact the customer service department ^[+] by phone, email, traditional mail or through social media. You can also contact the customer service department at your local hotel during regular business hours.

Embassy Suites Regular Business Hours

• Weekdays: The majority of the hotels are open 24 hours a day, Monday through Friday. Contact your local hotel for specific hours of operation.
• Weekends: The majority of the hotels are open 24 hours a day, Saturday and Sunday. Contact your local hotel for specific hours of operation.

Embassy Suites Holiday Hours

The majority of the hotels are open on the holidays. You can contact the customer service department to your local hotel for specific holiday hours.

Embassy Suites Special Event Hours

Several of the locations host special events. You will need to contact your local hotel or the customer service department for assistance.

Contacting Embassy Suites to Verify Business Hours

• Phone Number: You can connect with the customer service department by calling the customer service hotline at 1-800-362-2779 or the corporate headquarters at 1-703-883-1000. You can also contact the customer service department at your local hotel during regular business hours. The customer service department is open 24 hours a day, 7 days a week.
• Email Contact: When you connect with the customer service department by email, you will need to use the customer feedback form ^[+]. After sending your message, you will receive an automated message stating a live agent will reply to your concerns within 48 hours.
• Mail: Customers can reach out to the customer service department by sending correspondence to the corporate headquarters here: Hilton Headquarters ATTN: Embassy Suites 7930 Jones Branch Dr. McLean, VA 22102. You can also reach out to the customer service department by using the hotel locator tool ^[+]. The customer service department will reply to your concerns within five (5) business days.
• Social Media: Customers have the opportunity to contact the customer service department through social media. You can post general concerns, comments and ask questions on Facebook ^[+], Twitter ^[+] and YouTube ^[+]. The customer service department will not address hotel specific concerns on social media. The customer service department will reply to your concerns within 24 hours.