Giant Eagle Hours

Giant Eagle Business Hours

Giant Eagle is a grocery store with locations throughout the United States. If you have questions relating to products or want to voice concerns relating to in-store service, contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact the customer service department at your local store during regular business hours.

Giant Eagle Regular Business Hours

  • Weekdays: The majority of the stores are open 24 hours a day, Monday through Friday. You will notice that several stores are open Monday through Friday 7am to 10pm, local time. Contact your local store for specific hours of operation. The store hours vary by location.
  • Weekends: The majority of the stores are open 24 hours a day, Saturday and Sunday. You will notice that several stores are open Saturday 7am to 10pm and Sunday 7am to 9pm, local time. Contact your local store for specific hours of operation. The store hours vary by location.

Giant Eagle Holiday Hours

The stores will adjust hours or close on the holidays. Customers will need to contact the customer service department or your local store for specific holiday hours. The observed holidays include:

  • New Year’s Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Year’s Eve

Giant Eagle Special Event Hours

Several of the stores host special events. You will need to contact the customer service department or your local store for information relating to the special event.

Contacting Giant Eagle to Verify Business Hours

  • Phone Number: You can contact the customer service department by calling the customer service hotline at 1-800-553-2324 or the corporate headquarters at 1-412-963-6200. The customer service is open Monday through Friday 9am to 9pm, EST. You can also contact the customer service department at your local store during regular business hours.
  • Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. After sending your messages, the customer service department will reply to your concerns within 48 hours.
  • Mail: You can reach out to the customer service department by sending correspondence to the corporate headquarter here: Giant Eagle Corporate Attn: Customer Service 101 Kappa Dr. Pittsburgh, PA 15238. You can also use the store locator tool [+] to reach out to the customer service department at your local store.
  • Social Media: Customers have the opportunity to contact the customer service department through social media. You can post general concerns, comments and ask questions on Facebook [+], Twitter [+] and YouTube [+]. The customer service department will not address store specific concerns on social media. The customer service department will reply to your concerns within 24 hours.

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