Pep Boys Business Hours
Pep Boys is an auto service center and retail outlet. The company specializes in tires, parts, car care and maintenance, accessories, as well a performance parts, tools and recreational products. If you need assistance with products or service, you can contact your local store or reach out to the customer service department [+] by phone, email, traditional mail or through social media.
Pep Boys Regular Business Hours
- Weekdays: The stores are open Monday through Friday 7am to 8pm, local time. Use the store locator [+] for specific hours of your local store.
- Weekends: The hours of operation vary by location. Typically, the stores are open Saturday 7am to 8pm and Sunday 9am to 6pm, local time.
Pep Boys Holiday Hours
The stores are closed or reduce hours during the holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Pep Boys Special Event Hours
The special events center around the rewards program [+]. The website features information relating to the program. The program is ongoing, so there are no hours relating to the event.
Contacting Pep Boys to Verify Business Hours
- Phone Number: Customers can contact your local store for support or call 1-800-737-2697. The customer service department is open Monday through Friday 8am to 11pm, Saturday and Sunday 8am to 8pm, EST.
- Email Contact: When you send an email to the customer service department, you will need to use the customer feedback form [+]. After sending your message, you will receive an automated message stating a live agent will reply to your concerns within 48 hours.
- Mail: You can send correspondence to the corporate headquarters here: Pep Boys Customer Care 3111 West Allegheny Ave. Philadelphia, PA 19132. The customer service department will reply to your concerns within five (5) business days.
- Social Media: Customers have the opportunity to reach out to the customer service department through social media. The customer service department will address general questions and concerns on the Facebook [+], Twitter [+], YouTube [+], Google+ [+] and Instagram [+] page. You will receive a reply within 24 hours.