second-cup

Second Cup Hours

second-cup

Second Cup Hours

Second Cup Business Hours

Second Cup is a franchise coffee shop located in Canada. The company operates more than 350 cafes across the country. If you need assistance with products or services, you will need to contact your local store during regular business hours or contact the customer service department [+] by phone, email, traditional mail or through social media.

Second Cup Regular Business Hours

  • Weekdays: The majority of the stores are open Monday through Friday 8am to 9pm, local time. You will notice that the store hours will vary by location. Contact your local store for specific hours of operation.
  • Weekends: The majority of the stores are open Saturday 8am to 9pm and Sunday 9:30am to 7pm, local time. Contact your local store for specific hours of operation.

Second Cup Holiday Hours

The stores will adjust hours of operation during the holidays. Contact your local store for specific hours of operation during the holidays. You will notice the company adjusts hours for the following holidays:

  • New Year’s Day
  • Victoria Day
  • Easter Monday
  • Canada Day
  • Labor Day
  • Thanksgiving
  • Christmas Day
  • Remembrance Day
  • Boxing Day

Second Cup Special Event Hours

You will notice that several of the stores will host special events. If you need assistance with special events, you will need to contact your local store [+] or contact the customer service department for additional assistance.

Contacting Second Cup to Verify Business Hours

  • Phone Number: You can connect with the customer service department by calling 1-877-212-1818. The customer service department is open Monday through Friday 8:30am to 5pm, EST. You can also contact your local store during regular business hours.
  • Email Contact: When you send the customer service department an email [+], you will receive an automated message stating a live agent will reply to your concerns within 48 hours.
  • Mail: You can send your correspondence to the corporate headquarters here: Second Cup Ltd. 6303 Airport Rd, 2nd Floor Mississauga, Ontario L4V 1R8. The customer service department will reply to your concerns within five (5) business days.
  • Social Media: Customers can connect with the customer service department through social media. You can post general concerns on Facebook [+], Twitter [+] and Instagram [+]. The customer service department will reply to your concerns within 24 hours. If you have account specific concerns, you will need to contact the customer service department by phone or email.

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