Time Warner Cable Business Hours
Time Warner Cable is one of the largest communications companies in the world. The company provides services to millions of customers across the United States. If you need assistance with products or services, you can contact the customer service department [+] by phone, email, traditional mail, by Live Chat or through social media. You can also contact your local store during regular business hours.
Time Warner Cable Regular Business Hours
- Weekdays: The hours of operation vary by location. Typical hours are Monday through Friday 9am to 8pm, local time. In the event a holiday falls on a weekday, the hours of operation will change.
- Weekends: The stores are open Saturday 9am to 8pm and Sunday noon to 6pm, local time.
Time Warner Cable Holiday Hours
Although the customer service department is open 24 hours a day, 7 days a week, your local office adjusts hours of operation during the holidays. The observed holidays include:
- New Year’s Day
- Martin Luther King Day
- Presidents’ Day
- Mother’s Day
- Memorial Day
- Father’s Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans’ Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Time Warner Cable Special Event Hours
Time Warner Cable hosts special events [+]. For additional details relating to the events of the hours of operation, you will need to contact your local office or reach out to the customer service department.
Contacting Time Warner Cable to Verify Business Hours
- Phone Number: You can contact your local Time Warner Cable office during regular business hours. Use the store locator tool to find you local office. You can also contact the customer service department by calling 1-800-892-4357. If you need assistance from the corporate team, call 1-212-364-8200. The customer service department is open 24 hours a day, 7 days a week.
- Email Contact: You can contact the customer service department by using the customer feedback form [+]. The customer service department will reply to your concerns within 48 hours.
- Mail: Customers can contact the customer service department by sending correspondence to the corporate headquarters here: Time Warner cable 60 Columbus Circle New York, NY 10023. The customer service department will attempt to reply within five (5) business days.
- Social Media: If you need an immediate response to your questions or concerns, you can reach out to the customer service department through social media. You will notice the customer service department addresses general concerns on Facebook [+], Twitter [+] or YouTube [+]. If you have account specific concerns, you will need to reach out by Live Chat [+] or email.