7-Eleven Business Hours
7-Eleven is one of the largest convenience stores North America. The company also operates stores in more than 50,000 stores in the United States, Canada, Denmark, Sweden, Norway, Indonesia, Philippines, Australia, Singapore, Mexico, Malaysia, China, South Korea, Thailand, Taiwan and Japan. In order to remain one of the largest convenience stores in the world, customer service is a critical part of daily operations. If you need to connect with the customer service department [+], you have the opportunity to reach out through social media, email, traditional mail or by phone.
7-Eleven Regular Business Hours
- Weekdays: The customer service department is open 24 hours a day, Monday through Friday. The customer service department is even open on the holidays. In the event you attempt to contact the customer service department at the corporate headquarters and you do not receive a response, you can contact your local store.
- Weekends: The customer service department is open 24 hours a day, Saturday and Sunday.
7-Eleven Holiday Hours
You will notice the website offers information relating to the hours of operation during the holidays. The company does not close for major holidays. Depending on the location, a 7-Eleven may close on Christmas Day. You will need to contact your local 7-Eleven to see the hours of operation during the holidays. The holidays where hours could change include:
- New Year’s Day
7-Eleven Special Event Hours
At times 7-Eleven hosts special events. You will need to contact the customer service department or your local store for additional information relating to hours of operation.
Contacting 7-Eleven to Verify Business Hours
- Phone Number: Customers have the opportunity to connect with the customer service department by calling 1-800-255-0711. You can also contact the customer service department at the corporate headquarters by calling 1-972-828-7011.
- Email Contact: When you want to send the customer service department an email, you will need to use the customer feedback form [+]. The customer service department attempts to reply to your concerns within 48 hours.
- Mail: Customers can send correspondence to the customer service department here: 7‑Eleven, Inc. Guest Relations P.O. Box 711 Dallas, TX 75221-0711 or 7‑Eleven, Inc. One Arts Plaza 1722 South St., Suite 1000 Dallas, TX 75201.
- Social Media: Customers have the opportunity to connect with the customer service department through Facebook [+], Twitter [+] or Instagram [+]. The customer service team attempts to reply through social media within 24 hours.