BJs Wholesale Club Business Hours
BJs Wholesale Club sells a variety of products in bulk. The company is the third largest wholesale club on the market, behind Costco and Sam’s Club. In the event you have questions or concerns relating to products or service, you will need to reach out to the customer service department [+] by phone, email, traditional mail, through social media or by Live Chat [+].
BJs Wholesale Club Regular Business Hours
- Weekdays: You can contact the customer service department Monday through Friday 9am to 7pm, EST. In the event a holiday falls on the weekend, you will need to reach out to the customer service department the following day.
- Weekends: The customer service department is open Saturday 9am to 6pm and Sunday noon to 6pm, EST.
BJs Wholesale Club Holiday Hours
BJs Wholesale Club closes in observance of major holidays. You will notice the company adjusts hours of operation prior to the holiday. The observed holidays include:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veteran’s Day
- Thanksgiving Day
- Christmas Day
BJs Wholesale Club Special Event Hours
You will notice that the company hosts several special events throughout the year. The company does not post hours of operation relating to special events on the website. You will need to contact the customer service department for hours of operation regarding special events.
Contacting BJs Wholesale Club to Verify Business Hours
- Phone Number: Customer Service: Customers wanting to contact the customer service department by phone need to call 1-866-425-7932. If you have questions or concerns relating to membership or club Inquiries, you will need to call 1-866-257-2582. If you have travel inquiries, you will need to call 1-888-743-2735.
- Email Contact: If you want to contact the customer service department by email, you will need to use the customer feedback form [+]. After sending your message, you will receive a response within 48 hours.
- Mail: Customers can send correspondence to the corporate headquarters here: BJ’s Wholesale Club, Inc. P.O. Box 5230 Westborough, MA 01581.
- Social Media: You have the opportunity to reach out to the customer service department through social media. The available social media pages include Facebook [+], Twitter [+] and Pinterest [+]. You will receive a response from the customer service department within 24 hours.