Cox Communications Business Hours
Cox Communications is one of the largest communications companies in the United States. The company offers Internet service, phone service as well as cable television service. If you need assistance with products of service, you can contact your local store or contact the customer service department [+] by phone, Live Chat [+], email, traditional mail or through social media.
Cox Communications Regular Business Hours
- Weekdays: The store hours of operation vary by location. Typically, the stores are open Monday through Friday 9am to 7pm, local time. In the event a holiday falls on a weekday or weekend, the stores will adjust hours of operation. You can use the store locator tool [+] to find the specific hours of operation for your local store.
- Weekends: The stores are open Saturday 9am to 7pm and Sunday 9am to 5pm, local time.
Cox Communications Holiday Hours
Although the customer service department is open 24 hours a day, 7 days a week, you will notice the store-level customer service department will adjust hours during the holidays. The customer service department at your local store will adjust hours for the following holidays:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Cox Communications Special Event Hours
Several of the stores as well as the corporate headquarters host special events. Contact the customer service department or your local store for additional details relating to the special event hours.
Contacting Cox Communications to Verify Business Hours
- Phone Number: You can contact the customer service department by calling 1-866-206-9832. The customer service department is open 24 hours a day, 7 days a week. If you need assistance with ordering products, you will need to call 1-866-961-0027 Monday through Friday 8am to 8pm and Saturday 9am to 6pm, EST. If you need technical support, you will need to call 1-877-832-7658, 24 hours a day, 7 days a week.
- Email Contact: If you want to email the customer service department, you will need to use the customer feedback form [+]. The customer service department will reply to your concerns within 48 hours.
- Mail: Send your correspondence to the customer service department here: Cox Communications 1400 Lake Hearn Dr. Atlanta, GA 30319.
- Social Media: Reach out to the customer service department through social media. The customer service team will reply to your general concerns on Facebook [+], Twitter [+], YouTube [+] and Google+ [+] within 24 hours.