Hy-Vee Business Hours
Hy-Vee is a regional grocery store, operating in Northern states. If you need assistance with products or want to voice concerns relating to in-store service, you can contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact the customer service department at your local store during regular business hours.
Hy-Vee Regular Business Hours
- Weekdays: Contact the customer service department or your local store for specific hours of operation. The store hours vary by location. The majority of the stores are open Monday through Friday 7am to 9pm, local time.
- Weekends: The majority of the stores are open Saturday 7am to 9pm and Sunday 8am to 9pm, local time. Contact your local time for specific hours of operation. The store hours vary by location.
Hy-Vee Holiday Hours
The stores will adjust hours or close on the holidays. Contact your local store or the customer service department for specific holiday hours. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Hy-Vee Special Event Hours
Several of the stores host special events. You will need to contact your local store or the customer service department for information and details relating to the special events.
Contacting Hy-Vee to Verify Business Hours
- Phone Number: You can contact the customer service department by calling the customer service hotline at 1-800-772-4098 or the corporate headquarters at 1-515-267-2800. Customers can also contact the customer service department at your local store during regular business hours. The customer service department is open 24 hours a day, 7 days a week.
- Email Contact: When you send the customer service department an email, you will need to use the customer feedback form [+]. After you send the message, you will immediately receive an automated message stating a live agent will reply to your concerns within 48 hours.
- Mail: You can reach out to the customer service department by sending correspondence to the corporate headquarters here: Hy-Vee Inc 5820 Westown Pkwy West Des Moines, IA 50266. You can also use the store locator tool [+] and contact the customer service department at your local store. The customer service department will reply to your concerns within five (5) business days.
- Social Media: You can connect with the customer service department through social media. You can post general comments, concerns and ask questions on Facebook [+], Twitter [+], YouTube [+], Pinterest [+], Instagram [+] and Google+ [+]. The customer service department will reply to your concerns within 24 hours.