Janie and Jack Business Hours
Janie and Jack is a boutique, specializing in handcrafted apparel for children. The retail stores feature apparel for newborn to six years old. Online, you will notice the company sells products for newborn to 12 years old. If you need assistance with products or service, you will need to connect with the customer service department [+] by phone, email, traditional mail or through social media. Customers can also contact your local store during regular business hours.
Janie and Jack Regular Business Hours
- Weekdays: The stores are typically open Monday through Friday 10am to 9pm, local time. The hours of operation vary, based upon location.
- Weekends: The store hours will vary by location. Typically, the stores are open Saturday 10am to 9pm and Sunday noon to 6pm, local time. Contact your local store for specific store hours.
Janie and Jack Holiday Hours
The stores will adjust hours of operation during the holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Janie and Jack Special Event Hours
When you visit the official website, you will notice the company provides limited information relating to special events. For additional details relating to special events, you will need to connect with the customer service department or your local store.
Contacting Janie and Jack to Verify Business Hours
- Phone Number: Customers can connect with the customer service department by calling 1-877-449-8800. The customer service department is open Monday through Friday 6am to 6pm, Saturday 7am to 3pm and Sunday 8am to 4pm, PST. You can also contact the customer service department at your local store [+] for additional assistance.
- Email Contact: When you want to send the customer service department an email, you will need to use the customer feedback form. The customer service department will reply with an automated message stating a live agent will respond within 48 hours.
- Mail: Customers can connect with the customer service department by sending correspondence to the corporate headquarters here: Janie and Jack 500 Howard Street San Francisco, CA 94105. The customer service department will attempt to reply to your concerns within 10 business days.
- Social Media: Customers can connect with the customer service department through social media. You will notice the company provides a wealth of information relating to products on Facebook [+] and Twitter [+]. The customer service department also addresses general concerns. The company will not address account specific concerns through social media.