Madewell Business Hours
Madewell is an apparel company specializing in trendy fashion for women. The company sells products online as well as retail locations throughout the United States. If you need assistance with products or want to voice concerns, you can contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact your local store for assistance during regular business hours.
Madewell Regular Business Hours
- Weekdays: You have the opportunity to visit your local store Monday through Friday 10am to 9pm, local time. The store hours vary by location. Use the store locator tool [+] to find the specific hours of operation for your local store.
- Weekends: The stores are open Saturday 10am to 9pm and Sunday noon to 7pm, local time.
Madewell Holiday Hours
The stores adjust hours during the holidays. You will also notice that the stores will close on certain holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Madewell Special Event Hours
In the event a local store hosts a special event, you will need to connect with the customer service department or your local store for details relating to the event.
Contacting Madewell to Verify Business Hours
- Phone Number: Customers can connect with the customer service department by calling 1-866-544-1937. The customer service department is open 24 hours a day, 7 days a week. You can also contact your local store during regular business hours.
- Email Contact: Use the customer service email address [+] listed on the website to send the customer service department a message. The customer service department will reply to your concerns within 48 hours.
- Mail: You can send correspondence to the corporate headquarters here: Madewell Customer Relations One Ivy Crescent Lynchburg, VA 24513-1001.
- Social Media: You can connect with the customer service department through social media. The customer service department is available 8am to midnight, EST. The customer service team replies to messages posted on Facebook [+], Twitter [+], YouTube [+], Instagram [+], Pinterest [+], Tumblr [+] and Pinterest [+] within 24 hours.