Sprint Business Hours
Sprint is a telecommunications company providing cellular service to millions of customers across the United States and around the globe. As the third largest telecommunications company in the industry, Sprint wants to keep connected in order to not lose market share. The company works with affiliates in the industry to offer a wide variety of services. The companies Sprint works with include, Assurance Wireless, Virgin Mobile and Boost Mobile.
Sprint Regular Business Hours
- Weekdays: The customer service department is open Monday through Friday 9am to 8pm, local time. You will need to visit your local retailer for changes in business hours.
- Weekends: The weekend hours are based upon the location of the Sprint store. Typically, the customer service department is available Saturday 9am to 8pm and Sunday 1pm to 5pm.
Sprint Holiday Hours
Sprint is closed several holidays during the year. The company stores are closed for major holidays, although customers can still access their account through the website. Major holidays include:
- New Years Day
You will need to contact your local Sprint store [+]to find out if the store will have extended hours before and after a holiday.
Sprint Special Event Hours
Sprint does not offer information relating to special events and promotions on the website. Typically, the company operates under regular business hours, except holidays.
Contacting Sprint to Verify Business Hours
Phone Number: Contact the customer service department at 1-800-211-4727. The sales department can be reached at 1-866-866-7509. If you are a Nextel customer, contact the customer service department at 1-800-639-6111. Wireline customers can reach the customer service department at 1-800-877-4646. Business customers can contact the customer service department at 1-800-927-2199.
- Email Contact: You can send an email to the customer service department [+]concerning your service or to ask general questions. If you send a message during regular business hours, the customer service department will respond the same day. If you send a message after hours, the customer service department will respond the following business day.
- Mail: You have the opportunity to send a message to the customer service department or the corporate headquarters at Sprint KSOPHT010-Z4300 6391 Sprint Parkway Overland Park, KS 66251-4300. The customer service department attempts to responds to messages within 48 hours.
- Social Media: Customers can reach out to the customer service department on the Facebook page [+]or the Twitter page [+]. The customer service department responds to customer concerns during regular business hours. If you send a message after hours, the customer service department will respond the following business day.