T-Mobile Business Hours
T-Mobile is one of the largest telecommunications companies in the world. The company offers cell phone services as well as an online store to make purchases. In order to compete with the likes of Verizon and AT&T, T-Mobile must offer exceptional customer service. In order to connect with the customer service department [+], you will need to reach out during regular business hours by phone, email, traditional mail or through social media.
T-Mobile Regular Business Hours
- Weekdays: Customers can connect with the customers service department Monday through Friday 3am to 10pm, PST. If you need to use TTY services, you will need to connect with the customer service department Monday through Friday 5am to 10pm, PST. You will notice the business hours will change if a holiday falls on a weekday or a weekend.
- Weekends: Customers have the ability to connect with the customer service department Saturday and Sunday 3am to 10pm, PST.
T-Mobile Holiday Hours
When you visit the website, you will notice T-Mobile offers information relating to regular business hours. Although there is not mention of the business hours during the holidays, you will notice the observed holidays. The observed holidays include:
- New Year’s Day
- Martin Luther King Jr’s Birthday
- George Washington’s Birthday
- Memorial Day
- The Fourth of July
- Labor Day
- Columbus Day
- Veteran’s Day
T-Mobile Special Event Hours
When T-Mobile host special events or offers special events online, you will need to connect with the customer service department to discuss the business hours. 0
Contacting T-Mobile to Verify Business Hours
- Phone Number: When you need to contact the customer service department, you will need to call, 1-800-866-2453. If you are a business customers, you will need to call 1-888-537-4242. If you need general assistance, you will need to call 1-877-453-1304.
- Email Contact: Customer will need to use the corporate email address [+] if you want to send a message. After you send your message, you will receive a response in approximately 48 hours.
- Mail: When you need to reach out to the corporate headquarters, send your correspondence to: T-Mobile Customer Relations P.O. Box 37380 Albuquerque, NM 87176-7380.
- Social Media: Customers have the opportunity to post messages and voice concerns on Facebook [+], Twitter [+] or YouTube. You will receive a response within a few hours.