Tilly’s Business Hours
Tilly’s is one of the leading authorities in the field of sports-action apparel and equipment. The company sells branded merchandise online as well as more than 200 retail stores. If you need assistance with products or want to discuss service, you will need to contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact your local store during regular business hours.
Tilly’s Regular Business Hours
- Weekdays: You will need to use the store locator [+] to find the specific hours of location. Typically, the stores are open Monday through Friday 10am to 9pm, local time. In the event a holiday falls on a weekday or weekend, the hours will vary.
- Weekends: Typically, the stores are open Saturday 10am to 9pm and Sunday noon to 6pm, local time.
Tilly’s Holiday Hours
You will notice that the customer service department will adjust hours during the holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Tilly’s Special Event Hours
There are several events hosted by your local store. You will need to contact your local store or the customer service department for additional details relating to the special event.
Contacting Tilly’s to Verify Business Hours
- Phone Number: You can contact the customer service department by calling 1-866-484-5597. You can also contact the corporate headquarter at 1-949-609-5599. The customer service department is open Monday through Friday 7am to 6pm, PST.
- Email Contact: You can send the customer service department an email by using the customer feedback form [+]. After sending the customer service department an email, you will receive an automated response stating a live agent will reply to your concerns within 48 hours.
- Mail: You can send correspondence to the corporate headquarters here: Tilly’s, Inc. 10 Whatney Irvine, CA 92618. The customer service team will reply to your concerns within five (5) business days.
- Social Media: Customers can connect with the customer service department through social media. The customer service team will reply to general concerns on Facebook [+], Twitter [+], YouTube [+], Pinterest [+] and Instagram [+] within 24 hours.