Banco Popular Business Hours
Banco Popular is one of the largest financial institutions on the island of Puerto Rico. The company services more than 1.5 million customers per year. If you need assistance with products or service, you can contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact your local branch for assistance.
Banco Popular Regular Business Hours
- Weekdays: The branches are open Monday through Friday 8am to 5pm, local time. In the event a holiday falls on a weekday, the branches are closed.
- Weekends: The branches are open Saturday 8am to noon, local time. If a holiday falls on a weekend, the branches are closed.
Banco Popular Holiday Hours
Banco Popular is closed for holidays. The observed holidays include:
- New Year’s Day
- Martin Luther King Day
- Presidents’ Day
- Mother’s Day
- Memorial Day
- Father’s Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans’ Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Banco Popular Special Event Hours
You will notice the branches host special events throughout the year. You will need to contact your local branch or the customer service department for additional details relating to the event as well as the hours of operation.
Contacting Banco Popular to Verify Business Hours
- Phone Number: Banco Popular provides several phone numbers to connect with the customer service department. You can contact the customer service department by calling 1-888-724-3659 or the corporate headquarters 1-787-724-3659. If you need assistance with the business banking center, you can call 1-855-756-3939. If you need assistance with a mortgage, you can call 1-866-358-7070 or 1-800-981-1982. If you need assistance with a car loan, call 1-888-792-9282. The customer service department is open Monday through Friday 8am to 7pm, local time.
- Email Contact: When you send an email to the customer service department, you will need to use the customer feedback form [+]. The customer service department will reply to your concerns within 48 hours.
- Mail: You have the opportunity to reach out to the customer service department by sending correspondence to the corporate headquarters here: TeleBanco Popular P.O. Box 362708 San Juan, PR 00936-2708 or Internet Customer Service P.O. Box 690547 Orlando, FL 32869-0547. The customer service department attempts to reply to your concerns within five (5) business days.
- Social Media: You can reach out to the customer service department through social media. You will notice the customer service department replies to messages on Facebook [+], Twitter [+], YouTube [+] or LinkedIn [+] within 24 hours. The customer service department will not reply to account specific concerns on social media.