Cato Business Hours
Cato is a fashion retailer, specializing in apparel for women. The company operates more than 1,000 stores throughout the United States. If you have questions or concerns relating to products, you can connect with the customer service department [+] by phone, email, traditional mail or through social media. You can also contact your local store during regular business hours.
Cato Regular Business Hours
- Weekdays: The majority of the stores are open Monday through Friday 10am to 9pm, local time. You will need to contact your local store for specific hours of operation, considering the hours vary by location. The hours of operation will change if a holiday falls on a weekday or weekend.
- Weekends: The majority of the stores are open Saturday 10am to 9pm and Sunday 1pm to 6pm, local time.
Cato Holiday Hours
The stores will adjust hours and event close for the holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Cato Special Event Hours
At times, you local stores will host special event. You will need to connect with the customer service department or your local store for details relating to the event.
Contacting Cato to Verify Business Hours
- Phone Number: You can connect with the customer service department by calling 1-800-758-2286. You can also contact the corporate headquarters by calling 1-704-554-8510. If you need assistance with your credit card, you will need to call 1-877-557-3526. The customer service department is open Monday through Friday 8am to 5pm, EST. If you want to place an online order, you will need to call Monday through Saturday 8am to 6pm, EST.
- Email Contact: When you send the customer service department an email [+], the customer service department will reply within 48 hours. If you do not receive a reply, you will need to contact the customer service department by phone or visit your local store.
- Mail: You can send correspondence to the corporate headquarters here: The Cato Corporation 8100 Denmark Road Charlotte, NC 28273. The customer service department will attempt to reply to your concerns within five (5) business days.
- Social Media: You have the opportunity to reach out to the customer service department through social media. The customer service department will reply to general concerns on Facebook [+], Twitter [+], YouTube [+], Pinterest [+] and Instagram [+] within 24 hours.