Dollar Rent A Car Business Hours
Dollar Rent A Car is in the business of customer service. The company offers affordable car rentals at suburban car rental locations as well as locations at major airports. If you need assistance with products or want to voice concerns relating to service, contact the customer service department [+] by phone, email, traditional mail or through social media. You can also contact your local car rental location for assistance.
Dollar Rent A Car Regular Business Hours
- Weekdays: You will notice that the store hours will vary by location. You will need to use the location tool [+] to find the specific hours of you local Dollar Rent A Car. Typically, the locations are open Monday through Friday 8am to 6pm, local time. Several of the locations located at airports adjust hours of operation.
- Weekends: Typically, the rental locations are open Saturday 8am to 6pm and Sunday 8am to 1pm, local time. The airport locations tend to adjust hours of operation.
Dollar Rent A Car Holiday Hours
You will notice that the standalone locations will adjust hours during the holidays. The airport locations do not adjust hours during the holidays. The observed holidays include:
- New Year’s Day
- Christmas Eve
- Christmas Day
- New Year’s Eve
Dollar Rent A Car Special Event Hours
In the event a local rental store hosts a special event, you will need to contact the customer service department or your local store for details relating to the event.
Contacting Dollar Rent A Car to Verify Business Hours
- Phone Number: You can connect with the customer service department by calling 1-800-800-5252. The customer service department is open 24 hours a day, 7 days a week. If you need assistance with a reservation, you will need to call 1-800-800-4000. Express members can call 1-866-776-6667. Business customers can call 1-800-331-3550.
- Email Contact: When you send the customer service department an email [+], you will receive an automated reply stating a live agent will respond within 48 hours.
- Mail: Customers can connect with the customer service department by sending correspondence to: Dollar Rent A Car, Inc. Attn: Customer Service 2W2, P.O. Box 33167 Tulsa, OK 74153-1167. The customer service department will reply to your concerns within five (5) business days.
- Social Media: You have the opportunity to connect with the customer service department through social media. The customer service department will address general concerns on Facebook [+] and Twitter [+]. If you have account specific concerns, you will need to contact your local store or call the customer service hotline.